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Austin’s Go-to Team for Custom Shades & Blinds

Meet the Talented Team Members Behind Our Exceptional Customer Service

We’re proud to employ the most knowledgeable and hard-working people in both our factory and our showroom! Our customers deserve nothing less. When you invite a Southern Shutters, Shades & Blinds installer or salesperson into your home, they’ll leave behind newfound confidence and beautiful, custom window treatments that will leave you smiling for years to come.

Are you interested in learning more about the friendly faces you’ll meet during this process? Just keep reading below!

Dawn Latter, Showroom Manager

Showroom manager Dawn

Dawn is originally from Wisconsin, but she recently relocated to Texas. She spent nearly two decades working in The Home Depot in just about every department, and this extensive knowledge is now used to better serve our customers! In her free time, she is a big baseball fan and loves supporting her favorite team: the Atlanta Braves. She also plays softball and was even on the Board of Directors for the local softball league in Wisconsin, holding positions like the Women’s Commissioner and Member at Large.

Patrick Baylor, Production Manager

Production manager Patrick

Production manager and arch department supervisor. Patrick Baylor trained as a woodworker in Germany for 4 years. He began his career with us in the summer of 2006 as an installer. After a year, he moved into the arch department as the supervisor. This is where his formal training really paid off. He oversaw the arch department until the fall of 2012. Thanks to him, we have a robust arch department and can back up our claim that "arches are our specialty!” In the fall of 2012, Patrick took over production management of the entire factory. Bringing with him the vigor of youth and his multifaceted experience. He coordinates the manufacturing and installation of our custom crafted plantation shutters. Patrick enjoys anything having to do with sports, especially baseball, football & soccer and he enjoys spending time with his family & his dog.

Skylerr Birnbaum, Office Manager

Office manager Skylerr

Skylerr Birnbaum has been with Southern Shutters, Shades & Blinds since April 2014. She came to us from the Texas Department of Insurance where she worked in the Workers Compensation claims department. We were very fortunate to have her join our Accounting team. Skylerr is a native Austinite who grew up in Central Austin, graduated from Austin High and obtained a Liberal Arts degree from Austin Community College. In her spare time, Skylerr likes to read, dance, cook and do science experiments with her daughter. Skylerr has a passion for music and really, really corny jokes. Skylerr has proven to be a great asset and is continuing to impress us with her abilities in accounting, office management and human resources.

Jeff Dornak, Factory Representative

Jeff’s relationship with Southern Shutters, Shades & Blinds actually started in 2010, when he was just a satisfied customer who had purchased plantation shutters! The top-tier workmanship ship, efficient execution, and attention to detail led him to join our team for a long, illustrious career in sales. When he has downtime outside of work, his favorite hobbies include watching sports, exercising, golfing, and spending quality time with loved ones.

Tony Carlson, Factory Representative

Tony has been a member of our team since 2014. A true Chicago native, he’s lived here in Austin since 2008 and has owned and run several businesses over the past two decades, working in both the real estate and construction industries. His valuable years of project management experience are a definite asset when it comes to helping customers figure out the ideal configuration for their new shutters! Outside of work, he is very active with his son and also enjoys baseball, gardening, traveling, and playing golf.

Eddie Rodriguez, Lead Installer

Lead installer Eddie

Eddie started out as a woodworker in our fabbing department in the summer of 2005, but it didn’t take long for us to notice his passion for woodworking and his outstanding eye for even the littlest details. He is a very self-motivated person and was able to move to the installation department in 2007 – he’s been our “go to” guy ever since! When he has free time, his favorite hobbies include watching movies and sports, spending quality time with his family, and playing billiards.

Tommy Washington, Installer

Installer Tommy

Born in Lubbock, Tommy moved to the Austin area in 1979 and has been a member of the Southern Shutters, Shades & Blinds family since 1999. He loves his work! Family comes first for him, and he regularly co-stars with his wife on her Youtube channel (“MAMA BEA’S Kitchen”) and spends quality time with his grandkids. Other hobbies include working on cars, doing yard work, traveling, and cheering on the Texas Longhorns. HOOK EM!

Johnnie Baylor, Installer

Installer Johnnie

Johnnie is the newest member of our installation family. He is both a native Texan and a second generation German American – in fact, he can speak both languages fluently! He is also an aquarium enthusiast and has an extensive history with hands-on jobs, such as being a car mechanic. We are very grateful that these skills have transferred nicely to our needs! In his spare time, he enjoys walking the trails with his dog, caring for his ever-growing fish and reptile collection, and riding his bike.

Stephanie Olmstead, Paint Department Coordinator

Paint department coordinator Stephanie

Stephanie was born and raised in the Elgin community. A native Texan, she is a wife and mother to three beautiful daughters and two handsome sons. Throughout her work history, she’s always had an amazing eye for detail, which includes two years of studying photography at the Art Institute of Austin. Today, her color matching ability is truly flawless! Outside of work, she loves being with her family, fishing, and practicing photography.

Dino Rocha, Paint Department Supervisor

Paint department supervisor Dino

Dino got his start at Mark’s father’s company in Dallas of 1988, working as a sander in the paint department. He continued to work as a painter in the DFW area before deciding to come to Austin and join Southern Shutters, Shades & Blinds in 2003. Today, he has well over 30 years of experience in painting and staining shutters, and this impressive talent is quite clear in the high-quality finishes that customers see on all shutter orders.

Meagan Atkinson, Customer Service Representative

Customer service representative Meagan

Meagan is the newest member of our showroom team. Native to Texas, Meagan was born and raised in Georgetown. With her past work experience based on customer service and furniture sales, she knows the importance of making a house feel like a home and is eager to help. Meagan is a proud cat-mom and in her free time she enjoys playing music, traveling, and spending time with her family.

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